What our Customers say...
Would highly recommend their services! 5 stars for Glenn and his whole SERVPRO team!
5 stars - thank you for everything SERVPRO!
Wildfires left or house incredibly damaged - they helped us out and were so kind to our entire family. We can't thank them enough.
When our house caught on fire Glenn and his team at SERVPRO were there to help super fast and helped us through the whole process.
Thank you for all your help with our office, SERVPRO!!!!
Glenn and his crew helped us after the North Dakota floods ruined our home. We can't thank them or recommend them enough.
Would definitely recommend SERVPRO, they helped after wildfires tore through our town and destroyed our home.
Thank you for the help in cleaning our restaurants kitchen after a fire cause major destruction!
Leaving a 5 star review for such great work from Glenn and his SERVPRO team!
When my grandmas house had some fire damages we called SERVPRO to help and we were so happy with their work.
10/10 would recommend and use their services again.
Our office building needed immediate help after a fire in the kitchen. SERVPRO was there fast and extremely professional.
When I had a fire in my apartment, I called SERVPRO and they were ready to help fast.
SERVPRO helped us when our office building had burst pipes. Would highly recommend their services!
This company was outstanding for us. The team, led by Nouphon was there quickly and set our home up with fans and dehumidifiers after our water heater flood. They were concerned for our comfort and set up plastic barriers to protect the rest of the house from the heat generated by the machine.
The office staff Loretta and Cindy were always available to help us and were very professional, polite and efficient. Our team of workers and especially Nouphon put my mind at ease and answered all questions and concerns.
We highly recommend this company if you have water damage and have confidence that we had the best service and support at our time of need.
I had a leak from a toilet in my home. This SERVPRO was very fast to respond and take care of the moisture in my crawlspace, hallway and bedroom. The technician Nouphon was amazing in coordinating the drying services at my home. If you have the opportunity to work with him and this particular SERVPRO office, you will not be disappointed!!
Great team of Oscar and Nouphon came to my home and did an awesome clean up job. They were fast, courteous and clean. Thanks, guys!
After my 3 story town home flooded, SERVPRO arrived within a few hours. They were efficient with evaluating the damage and explained everything that needed to be done in detail. They worked amazing with my insurance company and left me with little worry. Which is highly unusual in this type of situation. Ben and Montana were AWESOME!!! So grateful they were there in my time of need.
SERVPRO is extraordinary both in terms of its work and its on site customer service.
Ivan was exceptional. My dad had some flooding in the house we grew up in. When your house is flooded, it's stressful. Which means you tend to repeatedly ask the same questions and you're sort of slow on the uptake because your mind is spinning. Ivan was extremely patient, kind and thorough with us -- and always with a ready smile. He explained our options, how they would clean/dry everything out, told us about moisture levels in different areas, and, after assessing the water damage, explained what would need to be done (like ripping out the bottom of cabinets). Ivan has been there every day and Oscar (another great guy) joined him on most days.
When you have a stressful life event, like flooding, it is so important to have people who are there with you, working hard to fix your problem. Ivan addressed all of our concerns and always asked if we had additional questions. I cannot say enough good things about Ivan or Oscar. They both even came out when our claims adjuster was there so that they could explain things far better than we could.
A shout out to the whole crew: Ivan, Oscar, Paul (who also came when the claims adjuster was there), Jesus, Eric and Cindy. Thank you all!
I am a home owner and just had SERVPRO come to my place for works. I would highly recommend these guys Nouphon, Oscar, Ben, Montana very professional at what they do. I very seldom do reviews, but these guys deserved this recommendation!! Huy Nguyen
SERVPRO was sent to my house to check a leak. They were friendly, helpful and professional. Nouphon Santhavisouk returned the next day to gather the equipment, and went over and above to help me out with a problem I was facing....I can't thank him enough!!!..would recommend the company to others.
SERVPRO of Fountain Valley not only saved our guestroom but they gave us peace of mind.
I do believe they are the best in the business from how their management, technicians, and office staff handled our emergency.
We had renters that trashed our guestroom and didn't give proper notice when leaving. When they failed to move out completely and or clean the room; we took the task on ourselves only to find many different types of mold, not like I had seen in my life!
I called SERVPRO immediately, they gave us instructions and set up an appointment for the next day.
During the assessment, the manager Paul quickly and clearly surveyed the damage, gave us an estimation, and talked about different options to save on the cost.
The owner himself, Glenn called back the same day with the final quote and again options on how to lower the cost and scheduled a time that week.
In between the service they sealed off the room, placed professional HePA vac air scrubbers in our home to make sure mold spores were not let in the house from moving out the rest of the contaminated items.
This very stressful and costly ordeal would have been so much worse had it not been for the quick response, excellent service, great communication and prompt follow up. I hope I do not have to call them for a while but I know they will be the first I do if I have any other water, fire or mold damage.
A genuine shout out to Glenn, Paul, Chris, Cindy and everyone at SERVPRO
- we couldn't have done this without you- Truly, Justin & Melissa Kirkman
Under unfortunate circumstances SERVPRO of Fountain Valley was called out by my insurance company to check on water damage to my walls and floors. Benjamin, Ruben and Ivan came out and got everything under control.
They are not only very effecient but also kind and considerate. They are coming out again on Mon to check to make sure everything is coming along. I feel confident that the work they are doing will be nothing but superior. Will definitely recommend this company to others.
Ok, I have some good news and some bad news. First the bad news: I recently had a second leak with water damage in my commercial building. Now for the good news: I immediately knew who to call since they took such good care of me the first time....SERVPRO OF FOUNTAIN VALLEY.
Again they rushed out and gave me a bid and quickly went to work. They were polite, responsible and professional. Paul Padilla was the first contact that I made and he immediately jumped onboard and orchestrated the entire project. He treated my situation like the emergency that it was to me. Benjamin Gutierrez and his assistant Erick were magnificent. They took care of business and worked quickly and efficiently. Rob Ahiborn was the next to help out with all of my damage. His expert Pablo finished off the rest of my repair in record time.
Well I hope I don't have any more water problems, but if I do I know who to call. SERVPRO.
Had a flood in my house it is never a good time for that, but my family was also dealing with emergency surgery and some other issues thans to Nouphon Santhavisouk I knew I didn't have to worry so much. He really did a great job and made a terrible situation a little less stressful!
Great company to deal with. Highly professional, very technical, and fast!
Nouphon was extremely responsive and very helpful.
I had water damage from an above unit.
They immediately came out and provided a bid that was unmatched. Nouphon Santhavispuk came out and set up the units in record time. And when it was time to remove the items, he again was done in record time. Thank you SERVPRO for great service.
When our main sewer line broke and sewer water was overflowing into my home I couldn't get help from my American Home Shield, nor my regular plumber, so we called the local SERVPRO... on a Sunday. They were able to come out after a couple of hours and Nouphen and Oscar were quick, efficient, friendly and gave us confidence in the procedure.
My downstairs bathroom flooded when the shower upstairs pipes were clogged. SERVPRO was sent out, they were very professional and very nice, the office would call and set a two hour window when they would be coming they were always on the early side of the window and did a clean job never left any trash. I worked with Nophun the most, I highly recommend him, Houston was another employee I had contact with very nice to work with also would recommend both of these gentlemen and SERVPRO for your water cleanup and restoration needs.